What This Error Means
npm could not resolve the registry hostname because DNS returned EAI_AGAIN, a temporary lookup failure that usually clears on retry.
How to Fix It
Check which registry npm is using:npm config get registry
If the package is scoped, verify scope registry mapping in .npmrc (example: @your-scope:registry=...).
Run a quick health check:npm ping
Confirm basic HTTPS connectivity from the same machine:curl -I $(npm config get registry)
If you use a proxy, verify settings:npm config get proxy and npm config get https-proxy
If you do not use a proxy, remove stale proxy config:npm config delete proxy and npm config delete https-proxy
Resolve the registry host (DNS):node -e "require(\"dns\").lookup(new URL(process.argv[1]).hostname, console.log)" $(npm config get registry)
If this works on a different network (hotspot) but fails on your office/VPN, fix DNS/VPN/proxy first.
Retry with logs:npm --verbose (keep the full output).
If this happens in CI only, compare DNS/proxy/firewall between CI and your local machine.
Why It Happens
DNS is unstable or blocked on your network (VPN, captive portal, split-DNS, or firewall).
A proxy is misconfigured (wrong proxy / https-proxy), or a corporate proxy is blocking npm traffic.
The registry endpoint is temporarily down or rate-limiting requests.
How to Verify
Run npm ping and confirm it succeeds.
Re-run the original command and confirm downloads complete without timeouts/resets.
Manual connectivity checks
Resolve the registry host:node -e "require(\"dns\").lookup(new URL(process.argv[1]).hostname, console.log)" $(npm config get registry)
Check TLS+HTTP from the same machine:curl -v $(npm config get registry)
If behind a proxy, confirm it is used only when intended and supports HTTPS CONNECT.
Examples
npm ERR! code EAI_AGAIN How npm talks to registries
npm fetches package metadata and tarballs over HTTPS from your configured registry.
Failures can happen during DNS lookup, TCP connect, TLS handshake, or while streaming the tarball.
Proxy configuration (proxy / https-proxy) changes the network path and is a common root cause.
Prevention Tips
Use a proxy/cache registry close to your CI runners to reduce upstream variance.
Avoid flaky DNS by using stable resolvers in CI and on build machines.
Pin Node/npm versions in CI so network behavior is consistent.
Where This Can Be Triggered
github.com/npm/cli/blob/417daa72b09c5129e7390cd12743ef31bf3ddb83/lib/utils/ping.js
This is the registry request path where npm talks to the network. DNS/TLS errors like this code are raised by Node/OS during this request. - GitHub
// used by the ping and doctor commands
const npmFetch = require('npm-registry-fetch')
module.exports = async (flatOptions) => {
const res = await npmFetch('/-/ping', { ...flatOptions, cache: false })
return res.json().catch(() => ({}))
}